Discussion:
OT: MPRN - postcode issue
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Fredxx
2025-02-20 12:05:14 UTC
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After a postcode change it seems I can't locate the MPRN from the new or
old address.

https://findmysupplier.energy/

Might be very nice but it expects me to pay a premium 0870 number. Last
time I was phoned National Grid the conversation took 30 minutes of wait
and resolution.

I presume this is a portal into the national MPRN database. Can anyone
point me in the right direction of who owns this database and a normal
number to contact them to update their database?
Theo
2025-02-20 12:14:06 UTC
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Post by Fredxx
After a postcode change it seems I can't locate the MPRN from the new or
old address.
https://findmysupplier.energy/
Might be very nice but it expects me to pay a premium 0870 number. Last
time I was phoned National Grid the conversation took 30 minutes of wait
and resolution.
I presume this is a portal into the national MPRN database. Can anyone
point me in the right direction of who owns this database and a normal
number to contact them to update their database?
Can you contact your DNO? eg this is the contact for National Grid
Electricity Distribution:

https://www.nationalgrid.co.uk/customers-and-community/meter-point-administration-service

(NGED are DNO in the Midlands/SW/Wales, not to be confused with NG the
national transmission network)

Presumably the DNO must have a way to edit the database, eg when they lay a
supply to a new house they install a new meter and create an MPRN.

Theo
Fredxx
2025-02-20 14:13:56 UTC
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Post by Theo
Post by Fredxx
After a postcode change it seems I can't locate the MPRN from the new or
old address.
https://findmysupplier.energy/
Might be very nice but it expects me to pay a premium 0870 number. Last
time I was phoned National Grid the conversation took 30 minutes of wait
and resolution.
I presume this is a portal into the national MPRN database. Can anyone
point me in the right direction of who owns this database and a normal
number to contact them to update their database?
Can you contact your DNO? eg this is the contact for National Grid
https://www.nationalgrid.co.uk/customers-and-community/meter-point-administration-service
(NGED are DNO in the Midlands/SW/Wales, not to be confused with NG the
national transmission network)
Presumably the DNO must have a way to edit the database, eg when they lay a
supply to a new house they install a new meter and create an MPRN.
Many thanks for the reply. This is for a Gas MPRN number. MPAN numbers
are associated with electricity.

As per my other post I managed to find an alternative source. However
they were slopey shoulders and said it was up to my current supplier to
make the update.

After contacting the current supplier they claim it takes 2-3 working
days to update the Cadent Gas database but I'm not holding my breath!
Fredxx
2025-02-20 12:38:41 UTC
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Post by Fredxx
After a postcode change it seems I can't locate the MPRN from the new or
old address.
https://findmysupplier.energy/
Might be very nice but it expects me to pay a premium 0870 number. Last
time I was phoned National Grid the conversation took 30 minutes of wait
and resolution.
I presume this is a portal into the national MPRN database. Can anyone
point me in the right direction of who owns this database and a normal
number to contact them to update their database?
Ah, after further searching it seems the info is here for connection
enquiries:
https://cadentgas.com/contactus
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