Post by TheoPost by The Natural PhilosopherLucky you. I am in the process of returning a unit to Amazon. I printed
off the label and stuck it on the box to wait for the replacement unit
to arrive and hand it to the courier.
He simply left the parcel by the door and never rung the bell
Anyone know how to get the bastards to pick it up?
Amazon Logistics don't do collections AFAIK, because returns go to a
different warehouse from their fulfilment centres (often Dunfermline I
think). All returns I've done are Royal Mail / Evri / ...
(
This is an Evri teurn
Post by Theosome other couriers have separate deliveries and collection rounds too and
won't collect during a delivery)
When you started the return they should offer you various options which
depend on the size and value of what's being returned (Royal Mail pickup,
Evri dropoff, RM print-at-Post Office, etc). Then follow the instructions
on the return label as to whether you need to drop it off or how to (re)book
a collection.
Ah
" * Evri will collect your parcel on next business day (Mon-Fri: 8
AM – 8 PM, excluding Bank Holidays), as long as the collection is booked
before 11 PM local time. Please note Evri does not offer specific time
slots and will not call prior to collection.
* Print your return label and securely pack your item(s) to be
returned before collection. Please ensure flat pack furniture is
disassembled. If the item is too large to be boxed, please wrap the item
in another form of packaging, such as plastic wrapping. Evri will be
unable to collect the item(s) if you do not have a printed Amazon return
label secured to the outside of the package. Make sure the print quality
of the label is of good quality so the barcode can be scanned. Please
only use this Returns label to return items mentioned on this page.
* Make sure an adult is present at the time of pickup. If you cannot
be present for the collection, cancel your collection request and create
another collection by going to Your Orders on your account.
You see I have to 'book a collection', but there is *no way to do that*,
that I can see!
There is no Amazon helpline either.
--
Gun Control: The law that ensures that only criminals have guns.